Reception:
Open 6.00am to 7.00pm daily. Reception staff are able to organise room access, printing, photocopying, locker keys and maintenance requests.
To contact Reception, please call 08 6021 0900.

Check-in/Check-out:
Check-in time is 2.00pm. Check-out is 10.00am. Early night shift check-in and late check-out can be arranged through your admin staff.  Please remove all belongings from your room prior to 10.00am, these may be stored in the locker room if required. Any items left in rooms after check-out will be collected and placed in lost and found.

If your stay has been extended, please ask your admin to contact our Reception. Please bring your room key card to be reprogrammed as it will automatically become inactive after 10.00am.

After Hours:
For emergencies outside of office hours only, call the Reception number (08 6021 0900) which will divert to our after hours phone. If you are locked out of your room between 7.00pm and 6.00am, please go to the Dining Room and one of our friendly staff will assist you. 

WIFI:
Village Blocks A-E: Password: 739493
Dining Room & Blocks F & G: 013265

Dining Room:
Located on the corner of Prinsep & Talbot Streets.
Breakfast & Crib hours are 4.00am to 7.30am.
Dinner hours are 4.00pm to 8.00pm.
Hot food, crockery, cutlery, utensils or glassware must not be taken from the Dining Room.
Please ensure you are dressed appropriately when in the Dining Room. Guests must wear clean clothes in the Dining Room. Dirty work clothes and boots are not permitted in the Dining Room. Minimum clothing standard is shorts, t-shirt and footwear. Singlets and offensive logos are not permitted.

Residents who have used the gym or exercise facilities must shower and change into clean clothes before entering the Dining Room.

Entry into the Dining Room is not permitted for intoxicated Guests. If you show signs of being intoxicated, you will be asked to leave.

Village Cafe:
Located on the corner of Prinsep & Talbot Streets. Open from 4.15am to 7.30am serving coffee, tea, gourmet pies, sausage rolls, sandwiches as well as hot/cold snacks and cold drinks. Card payments only.

Gym:
The gym is located at 88 Roberts St, Norseman – right next door to the bottle shop drive through. It is open from 3.30am to 10.00pm daily and can be accessed with your room key. You will need to sign the gym waiver here.
Appropriate gym attire must be worn whilst in the gym, inclusive of closed toe gym shoes. Work boots, work clothing and thongs are not permitted to be worn inside the gym.

Code of Conduct:
Consider other Guests sleeping in their rooms at all hours of the day. Quiet hours are between 9.00pm and 5.00am and 9.00am to 4.00pm daily. While in your room, please keep noise to a minimum and turn bathroom fans off after use.

Please do not gather and play loud music outside of rooms or in laundries. Please use the provided BBQ/picnic areas to gather in order to let other sleep.
We have a zero tolerance policy for intoxicated Guests causing disruption throughout the Village, Dining Room or on Resource Accommodation property. Any anti-social or disruptive behaviour will result in accommodation being revoked.

Racist, sexist, ableist, homophobic, transphobic and aggressive behaviours and attitudes will not be tolerated.  If you are ever uncomfortable or witness any anti-social behaviour, please let the Village staff know immediately. Your safety is our number one priority.

Back-to-Back Rooms:
If you are in a back-to-back room, please ensure you have packed up prior to 10.00am on day of departure to allow housekeeping staff access to the room. Please place any rubbish in bins and remove any items from the fridge for cleaning.

Maintenance Requests & Feedback:
Maintenance request and feedback forms can be found at Reception. You can also click here for Maintenance Requests, or click here for Feedback Forms.

Showers:
Access to showers is available after shift on day of departure. Please keep these rooms tidy for the next Guest – place all soiled towels/bathmats in bins outside of room for collection from staff.

Lost & Found:
Any items left in rooms will be collected and placed in the lost and found. These will be kept for 1 month before being disposed of. Please see Reception if you have left any items behind. 

Laundry Rooms:
Washing machines and dryers are available for use in the Village. The wash and dry cycle run for approximately 40mins each. Please remove your clothes promptly so others can use them. Clothes left in the machines or on benches overnight will be taken to lost and found.

Lockers:
If a locker is required while on break, please see Reception to collect a key. Please return the keys to Reception once belongings have been placed into or removed from locker. Any luggage not stored inside a locker must have an ID tag attached. Lockers are reserved for those on break only.

Garbage:
Please place all glass bottles and cans into the recycle bins/bags provided. These items will be recycled with all proceeds will be donated to the local school.  

Smoking:
Smoking or vaping inside of rooms, laundries, locker room or shower rooms is strictly prohibited. Should we find any Guest smoking or vaping inside these areas, your accommodation privileges will be revoked immediately.
Please use ashtrays which can be found throughout the Village. If you would like one in front of your room, please see Reception. 

Ice Box:
Ice machines and microwaves can be found in common areas. Please use the ice scoop provided. No foreign items are to be placed inside the ice machines (ie. Drinks/food).

In-house Library:
There are books available in Reception to borrow while staying in the Village. We ask that you return upon check-out for future Guests.

Gates:
For the safety and security of all Guests, please close all external gates behind you. Please do not prop gates open for any reason.

Parking:
Please do not park vehicles or trucks on the road verge along Princep or Alsop Streets opposite the Village – doing so may result in a fine.  Please keep all valuables and vehicles locked at all times.

 Maroomba Flights:
The latest Maroomba flight schedule can be downloaded here.